Shipping policy

Shipping Policy

Thank you for shopping with TAVRA. Please review our shipping terms before placing your order.

Processing time
Most orders are processed within 1-2 business days. Because many of our pieces are made-to-order or customized, processing may take a little longer during holidays, sales periods, or other high-volume times.

Where we ship
We currently ship within the United States. If shipping to additional regions becomes available, the available options will appear at checkout.

Shipping rates
Standard shipping is $9.90 for U.S. orders under $39. Orders of $39 or more qualify for free standard shipping.

Express shipping is available for $15.00 when shown at checkout.

Estimated delivery time
Estimated delivery dates are shown at checkout and begin after order processing is complete. Standard shipping is currently estimated at 3-5 business days for U.S. orders, and Express shipping is currently estimated at 1-2 business days. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other events outside our control.

Order tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow time for the carrier to update tracking after the label is created.

Address accuracy
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses provided at checkout.

Lost or delayed packages
If your package appears delayed or lost, please contact us at angie@shoptavra.com with your order number. We will do our best to help you check the shipment status and work toward a solution.

Contact
For shipping questions, contact us at angie@shoptavra.com.